With GetCru, Customers can:
Simply tap the app, add a
photo with any notes, and send
an instant service request.
CHECK THE STATUS
See what’s going on with the
request at any time, reducing frustration and phone tag.
Service pros are never more than a tap away.
With GetCru, Service Providers Can:
KISS VOICEMAIL GOOD-BYE
Instant service requests can include photos, text and even timestamps- which means no more phone tag
Requests and exchanges go directly to the company, not an employee cell phone. Customers, partners and internal staff can easily be added/removed to these CruChats.
BE IN THE KNOW
Provide real-time status updates on all service requests and follow the conversation between customers and techs. Know who’s talking as everyone has an individual icon.
In the Connection Center, service providers can see all of their existing customers, add/delete customers and re-invite customers who have not yet connected.
All service requests (we call it a CruChat) are in one place and entire threads can be sent via CruLink technology to anyone who needs it.
NEVER GET LOST
The job location map is sent straight to the technician’s phone.
PROMOTE AND GROW THE BUSINESS
It is easier than ever to promote the company or send new offers to thousands of customers.
Send us your information and a rep will contact you or call 800-517-2629